COUNTRIES WHERE DELIVERY IS POSSIBLE :
Delivery of the order is available worldwide, if the country in question is served by Colissimo (La Poste).
METHOD OF SHIPMENT :
For metropolitan France (Monaco included) the shipping of the order is handled by : Colissimo.
For French overseas departments and territories the shipping of the order is handled by : Colissimo overseas.
For other countries the shipping of the order is handled by : international Colissimo.
DELIVERY TIME :
Delivery time for Metropolitan France (Monaco included) is 2 working days.
Delivery time for French overseas departments and territories is between 5 to 7 working days*.
Delivery time for the countries of the European Union is between 3 to 8 working days*.
Delivery time for the countries outside of the European Union is between 7 to 16 working days*.
* Average delivery time
DELIVERY CHARGES :
Delivery charges depend on the weight of the parcel and the destination. Delivery charges are calculated automatically before payment of the order.
PREPARATION AND SHIPMENT OF YOUR ORDER :
Orders are prepared from Monday to Friday. The shipping of your order will take place within 48/72 hours following your payment. Orders placed at weekends will be sent on the following Monday.
SHIPPING CONFIRMATION EMAIL AND TRACKING OF THE PARCEL :
Once your order has been shipped, you will receive a shipping confirmation email and a tracking number.
For home delivery, the parcel is delivered upon signature. In case you are not home, a delivery notice will be left in your letter box indicating the nearest post office to collect your parcel at. Please note that this delivery notice as well as your identity card will be needed.
For relay point delivery, the parcel is delivered upon signature. Please note that your identity card will be needed.
CUSTOMS DUTIES (FOR NON EUROPEAN UNION COUNTRIES) :
For people living outside of the European Union, you may have to pay customs taxes on delivery.
Customs duties must be paid at delivery by the person who receives the parcel. If you would like more information about this, please contact your local customs office.
We will not be held responsible for potential extra costs.